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Uploads stuck or stalled

Hello!

Ask me any question about Lympik.

Please be as specific as possible so I can help you better.

How do I upload data from Oculus to the Lympik web app? What do I need to consider before timing myself with Chronos? How can I analyze Oculus data? Why can't I see any results in my activity? How does video analysis work? Why are my times incorrect? How can I edit my privacy settings? How does payment for the software work at Lympik? How do NFC chips work? What should I do if my Chronos device has no reception? How do I upload data from Oculus to the Lympik web app? What do I need to consider before timing myself with Chronos? How can I analyze Oculus data? Why can't I see any results in my activity? How does video analysis work? Why are my times incorrect? How can I edit my privacy settings? How does payment for the software work at Lympik? How do NFC chips work? What should I do if my Chronos device has no reception?

Answers are AI-generated and may be inaccurate!

Check your internet connection first. Most upload issues come from Wi-Fi drops, VPN interference, or captive-portal Wi-Fi (hotels, airports).

Common causes and fixes:

  • Wi-Fi only enabled + on cellular: Toggle Wi-Fi only off in Settings, or connect to Wi-Fi
  • App suspended (iOS): Reopen the app to resume background uploads - iOS suspends network work when the app isn't foregrounded
  • Weak signal: Move closer to the router or switch networks
  • Server outage: Check with Lympik support.
  • Failed uploads: Tap the failed video in the library to retry

For 4K uploads: Use Wi-Fi. Cellular uploads of 4K video can be very slow and may exhaust your data plan.

If uploads remain stuck for over an hour on a good connection, try signing out and back in - this resets the upload queue's session state.